FAQs
COVID-19 Safety
For your safety, and the safety of our employees, please help us maintain a sanitary environment.
Due to the ongoing pandemic, our hours may fluctuate. Please check our hours before coming in.
What we ask of you
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You should not come to ASI Peak Adventures if you are experiencing any symptoms of COVID-19. Do not enter if you have a cough or fever. Patrons are expected to home screen themselves prior to coming to ASI Peak Adventures.
Outdoor Trips FAQ
What if I’m a novice?
That’s perfect! We specialize in adventures for beginners. By providing transportation, the necessary gear, and knowledgeable trip leaders, we make getting outside stress free! Learn the basic skills needed to start your own adventures. And, chances are, you won’t be alone; there will be many others who are new to the experience joining you on the trip.
What if I don’t know anyone?
If you’re signing up alone, don’t worry! One of the best things about our trips is that you’ll have the chance to meet and bond with new people. Trip leaders will help facilitate conversations in the vans, on the trail, or over the campfire. Have some laughs and enjoy time with other students from Sac State.
What is included?
Transportation to and from campus*, experienced trip leaders, permits, reservations, and all technical gear. Oh, and fun! Did we mention fun?! A GREAT value!
*Whitewater rafting trips do not include transportation from campus, but does include a river shuttle.
Who leads the trip?
Your trip will be led by our experienced trip leaders! Each of our trip leaders have undergone hands-on training with Peak Adventures, and have been certified in Wilderness First Aid, CPR, and are certified Commercial Class C drivers. They all love the outdoors, love having fun, and love working with new people every day.
Who can sign up?
All of our trips are open to the public, Sac State students, and anyone over 18!
Exceptions: Custom trips, trips with certain age requirements, and whitewater rafting.
What is your cancellation policy?
For details on Peak Adventures’ cancellation and refund policy please visit our Returns and Refunds page.
What is the minimum age?
The minimum age for all scheduled outdoor trips and classes is 18, with the exception of current Sac State students under 18.
Exceptions: Custom trips, California Academy of Sciences After Dark, and whitewater rafting (9)
Where do we park?
Most trips meet at Sac State. We recommend parking in parking structure II or getting dropped off for overnight trips. You must pay for parking 24 hours a day, 365 days a year. You can pay on campus at information booths.
Some trips meet at the location.
Challenge Center FAQs
What is a ropes course?
A ropes course is an outdoor structure built of both low and/or high elements and is used to facilitate team building and personal development programs. Lows elements take place on or just above the ground. High elements are often built in trees or utility poles and require a safety system including harnesses, ropes, and hardware. At Peak Adventures, we have a wide variety of high and low elements, including a rock wall, catwalk, multi-line, and the popular dive. Many of our elements can be viewed here.
How much does it cost?
Our pricing is variable and customized depending on the group, activities, and time. (just like our programming).
What will we be doing?
A typical program begins with an ice breaker, followed by energizers to get the group engaged and warmed up. Next, the facilitator will begin initiatives that utilize the low elements of the course. Initiatives are tools made of games, trust sequences, and communication activities used to achieve your requested team building results. The group then moves to the high elements (i.e. rock wall, cargo nets, the dive, etc). The program will end with one final closing activity and a wrap up of the group’s accomplishments.
Each of our programs are specifically tailored to achieve your personal goals and is customized in its planning, development, and implementation. The above description shows a basic overview, but may fluctuate based on your group objectives.
Is it safe?
Physical and emotional safety is our number one priority. The Peak Adventures Challenge Center is fully compliant with all current Association for Challenge Course Technology (ACCT) standards and undergoes an annual inspection from an ACCT Professional Vendor Member in addition to daily inspections from Peak Adventures staff members. Our staff receives extensive training to be able to deliver quality programming and recognize potential hazards before they become an issue. We proactively teach all of our participants to make good decisions regarding their involvement as well as cultivating a culture where participants support one another.
What if it is raining?
The Challenge Center is outdoors and operates rain or shine. We have some covered areas that we’ll utilize during some of the ground activities. Everyone is encouraged to dress for the weather so they can be comfortable when they can’t be under a covering. If weather conditions are deemed unsafe (i.e. high winds or lightning), a Peak Adventure representative will call the group coordinator to cancel or reschedule the program. If it is raining the day of your program and you DO NOT receive a call, your program is still happening! Refunds will not be provided to groups who do not attend due to the weather. See our refunds page for more details.
What if I’m afraid of heights?
No problem! Challenge Center activities are centered on the concept of challenge by choice. Our staff will encourage people to step outside of their comfort zones and challenge themselves at the level they choose. We’ll also guide the group to understand the differences between healthy support and peer pressure. Many people use this opportunity to face their fear of heights in a controlled environment.
What do I wear?
It is mandatory for everyone at the Challenge Center to wear secure, close-toed shoes. Those wearing inappropriate shoes such as flip-flops, sandals, or Crocs will not be allowed to participate. Beyond that, wear comfortable, clothes that you feel comfortable moving around or climbing in, like athletic wear. Also, consider the weather. Since we operate rain or shine, we encourage layers!
What is a Team Lead?
A Team Lead is the staff member in charge of developing and facilitating your customized program. Our Team Leads have over 500 hours of hands-on experience facilitating and leading groups through challenges and transformational activities. Their training includes technical ropes course safety management, CPR, and first aid, as well as advanced facilitation, debriefing methods, and group dynamics.
What if I Have a Disability?
If you or someone in your group has a disability, we are happy to provide services and accommodations to ensure that every participant has a great experience. Our goal is to make materials and activities accessible to all participants. Please contact either the Peak Adventures office or your Team Lead to confidentially discuss any necessary accommodations, if applicable.
Where do we park?
Please see the map. You must pay for parking 24 hours a day, 365 days a year. You can pay on campus at the automated kiosks, and information booths, or via the PayByPhone website or mobile app, available for iPhone, Android, and Blackberry. If arriving by bus, please refer to the bus parking map or discuss your options with your Team Lead.
What is your cancellation policy?
For details on Peak Adventures cancellation and refund policy please visit our Returns and Refunds page.
What is the minimum age?
The minimum age for all challenge center programs is 8 years. Please visit the Minimum Age page for more detailed information.
What is the weight limit?
The Peak Adventures Challenge Center does not currently have a weight restriction. As long as the harness fits appropriately (as determined by staff) you will be permitted to climb. Importantly, our facilitators may refuse to allow participants to climb if they do not feel the conditions are secure enough to do so. For any concerns or further clarification please feel free to call our office at 916-278-6321 or email the Challenge Center Manager directly at Gratton@csus.edu. Below you will find information on the Universal size harness we use. Description “Headwall’s most popular harness is constructed with strong and light 2-inch and 1-inch webbing. The Universal Ropes Course Harness is equipped with double back safety buckles to adjust the fit at the waist as well as the thighs. With its two overly durable belay loops at the front and the rear, this harness is extremely versatile.” Size: X-Large (Fits Waist: 42″ – 60″) Meets or exceeds the following standards: EN 12277 Type C
Summer Camp FAQ
What is the staff-to-camper ratio?
The maximum ratio for Jr. Explorer Camp is 3 counselors to 25 campers.
The maximum ratio for Explorer Camp and Overnight Camps is 2 counselors to 10 campers.
Who are the camp counselors?
Our camp counselors are mostly Sac State students. All counselors have background checks, hands-on training, and certifications. Most if not all staff have CPR/First Aid certifications, Wilderness First Aid certifications, and Swift Water Rescue certifications. Additionally, all staff working with minors attend all mandatory CSUS trainings associated with minors on campus.
What does my child need to bring to camp?
All campers attending Day Camps need to bring lunch, snacks, and a water bottle.
Daily and weekly packing lists will be provided in your pre-trip email about two weeks before camp.
Overnight Camp packing questions can also be answered at the pre-trip meetings.
What should my camper bring for lunch? Can they buy lunch?
Please send your camper to Jr. Explorer Camp and Explorer Camp with a sack lunch every day. Refrigeration is not available. Campers are not allowed to buy food.
All food is provided by Peak Adventures on Overnight Camps. If your child has food sensitivities please let us know in the registration process.
What is the cancellation policy?
- A minimum payment of 50% per child, per camp, is required for all registrations. This is non-refundable 30 days prior to the first day of camp. 30-14 days prior to camp, 50% of the camp price is non-refundable due to the operational impact
- Full payment is due 14 days prior to the first day of camp
- Withdrawing campers less than 14 days prior to the first day of camp is non-refundable
- Transfers made less than 14 days prior to the first day of camp are not permitted
- There is a $10 fee for transfers
- There is a $25 fee for all refunds to cover merchant processing fees
- Late pick-ups (after 5:15 pm) will result in a $25 fee for every 15 minutes per camper, per occurrence
- Camp activities begin at 8:00 am each day and end at 5:00 pm. Depending on the daily activities planned, we may not be able to allow early pick-ups and late drop-offs. We cannot guarantee when campers will return from their daily off-campus activities
- There are no refunds, pro-rates, or make-up days if a camper is absent
- Peak Adventures may cancel camps, with a refund, if minimum enrollment is not met
- In the event of location-specific safety concerns (smoke, weather, closures, or any other safety concern), Peak Adventures may offer an alternative location or switch weekly activity days. In the event we change locations or activity days, parents will be notified and refunds will not be issued
What if my camper is close to the age range?
Sorry, we are firm on our age cutoff dates.
What is the daily schedule?
Daily activities vary depending on the day and the week. For a general overview, please see each camp’s webpage.
What if my camper needs to miss a day?
Inform us in advance so other campers’ programming isn’t impacted. There are no make-up days if a camper is absent. We do not prorate for absences.
Leaving mid-week at overnight camps is not possible.
When does camp begin/end?
All Day Camps begin at 8:00 am and end at 5:00 pm daily.
Drop-off is 8:00 am. Pick-up is 5:00 pm ( For Explorer Camp rafting Fridays Campers may return to campus 15 minutes late due to traffic)
Drop-off and pick-up times for Overnight Camps may vary.
Where do I drop off/pick up my child?
Drop-off and pick-up for all camps are at the Peak Adventures Office, located near the north end of the University Union on Sacramento State’s campus. See this page for a map and directions.
Where do I park?
The best place to park is in a 30-minute parking spot on either side of the Hornet Bookstore. Find directionshere.
If you decide you’d like to stay on campus longer than 30 minutes, you can find more details about parking at Sac State here.
Can I drop off or pick up early/late?
Eary pickup and late drop off are allowed most days for Jr Explorer camp, Jr Explore camp Thursdays ( paddle boarding) early pickup and late drop off will not be an option. Please be sure to fill out the late drop-off or early pickup notification form with the front desk.
Explorer Camp and Overnight Camp are off-site making late drop-offs and early pick-ups not possible.
Can someone else pick my camper up?
Yes, although anyone who is picking up your child must be listed on the Pickup Authorization Form and must bring a picture ID.
When is my camper registration packet due?
It is mandatory to bring your completed packet with you on the first day of camp. Keep in mind, that all pages need wet (original) signatures and can not be electronically signed.
Do I need to fill out every page of the registration packet?
Yes, every page must be completed. We know the forms may seem redundant, but our campus partners (the pool, the WELL, etc.) need individually signed waivers as well. Each camper needs their own individual registration packet fully completed.
If your camper is coming for multiple weeks, please bring a newly completed registration packet for each week.
More Questions?
email us at peakinfo@csus.edu
Bike Shop FAQ
Where are you located?
The Bike Shop is located at Sacramento State on the first floor of the University Union.
Are you open to the public?
Yes! All are welcome!
Do students get a discount?
Sac State students receive a 10% discount off of all retail items and extra discounts on labor!
Do you fix flat tires?
We sure do! We are a full-service bike shop. We can provide any service you need for your bike.
Can I take bikes for a test ride?
Yes, please come prepared with a valid id (OneCard or Drivers License)
Do you perform bike fit?
No, we do not perform professional bike fits. However, we can give you the basics of a good fit.
Can I use your tools?
We do not loan tools.
Can you teach me how to fix my bike?
You bet ! Click here to see our classes and clinics
Can I get air or chain lube?
Yes, come by anytime we’re open. We have free air and chain lube.
Where do I park?
The nearest parking is in Parking Structure II. There are free 30-minute parking spaces in between the science complex and the Hornet Bookstore. More info here: Bike Shop Location
Minimum Age
Challenge Center
The minimum age is 8 years old for all Challenge Center activities including standard programs, volume programs and open climb events.
Outdoor Trips
The minimum age for all scheduled outdoor trips and classes is 18, with the exception of current Sac State students under 18. The only exception is our minimum age is 9 (with a parent or guardian) on our Whitewater Rafting trips.
Private Outdoor Trips
Minimum ages will be determined in the booking process.
Activity Levels
1–Easy Going
Designed to focus on the experience and not the journey. These trips will have a shorter duration of time for any physical activity, they will be lower in mileage, and most will be a great fit for the entire family. You do not need any previous experience to thoroughly enjoy yourself on these trips.
2–Active
Designed for the novice adventurer looking to learn more about the outdoors. These trips will ease you out of your comfort zone, and teach you some of the basic essentials of what to do and how to do it in order to have fun in the wilderness. No experience is needed to sign up for these trips, but a basic level of fitness will help to make these trips more enjoyable.
3–Adventurous
Designed for the seasoned explorer as well as the daring novice. Participants on these trips will experience advanced challenges for beginners. You may experience longer hours, higher mileage, greater elevations or rigorous challenges. There is also potential for higher levels of exertion on these trips.
4–Epic
Designed for the veteran outdoors person. On these trips you can expect longer days, more miles, greater challenges, and higher levels of exertion. As with all aspects of Peak Adventures we invite novices on any of our trips. In order to promote safety for all participants and staff, a high level of fitness is encouraged.